Email issues and missing keys.
May 28, 2013 at 2:56 PM
We've been having an issue with our mail server, and some licence keys have been lost as a result.
If you've recently purchased McMyAdmin, and do not receive your key by 12:00 GMT 29/05/2013 (Wednesday) - please do the following:
- Visit https://ssl.mcmyadmin.com/keyrecovery/
- Enter your paypal email address and select "Find Licence"
If after doing that you *still* don't have your licence within an hour of doing that, use the contact form at http://phonicuk.com/Contact.aspx with a subject of "NOKEY" and we'll send it to you by hand.
Note that the key recovery page linked above isn't usable until the day after your purchase (the transactions are processed in the early morning)
Apologies for any inconvenienced caused. We hope to have the issues resolved before the close of play today.